Palace Downtown
Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer.
The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi.
Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes.
Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms.
Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment centre. The property offers transfers from Dubai International Airport to the hotel upon request.
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Room choices in Palace Downtown
Services
Internet | WiFi is available in all areas and is free of charge. |
Bathroom | Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Bath, Shower |
Bedroom | Linen |
Outdoors | Balcony, Terrace, Garden |
Kitchen | Coffee machine, Electric kettle |
Activities | Kids' club |
Living Area | Desk |
Media & Technology | iPad, Satellite channels, Telephone, TV |
Food & Drink | Bar, Minibar, Restaurant, Tea/Coffee maker |
Parking | Free private parking is possible on site (reservation is not needed)., Valet parking |
Reception services | Concierge service, ATM/cash machine on site, Luggage storage, Currency exchange, 24-hour front desk |
Entertainment and family services | Babysitting/child services |
Cleaning services | Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge |
Business facilities | Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge |
Safety & security | Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, 24-hour security, Safety deposit box |
General | Designated smoking area, Air conditioning, Wake-up service, Lift, Family rooms, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Room service |
Accessibility | Upper floors accessible by elevator |
Wellness | Spa lounge/relaxation area, Steam room, Hot tub/Jacuzzi, Spa and wellness centre, Fitness centre, Sauna |
Languages spoken | Arabic, Bulgarian, English, French, Hindi, Russian, Filipino |
Conditions
Check-in | From 15:00 |
Check-out | Until 12:00 |
Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room. |
Children and beds | Children of any age are welcome. |
Age restriction | The minimum age for check-in is 18 |
Pets | Pets are not allowed. |
Groups | When booking more than 9 rooms, different policies and additional supplements may apply. |
Accepted payment methods | Cash Palace Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival. |
For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply.
Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Palace Downtown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Swimming pool is closed from Sun 14 May 2023 until Sat 20 May 2023
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Is WiFi available at Palace Downtown?
WiFi is available in all areas and is free of charge.
Is there free parking available at Palace Downtown?
Free private parking is possible on site (reservation is not needed)., Valet parking
What are the outdoor activities at Palace Downtown
Balcony, Terrace, Garden
What languages are spoken at Palace Downtown?
Arabic, Bulgarian, English, French, Hindi, Russian, Filipino
What are the general services offered at Palace Downtown?
Designated smoking area, Air conditioning, Wake-up service, Lift, Family rooms, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Room service
Are pets allowed at Palace Downtown?
Pets are not allowed.
What is the check-in time at Palace Downtown?
From 15:00
What is the check-out time at Palace Downtown?
Until 12:00
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